Frequently asked questions.

We can usually kick off within 1–2 weeks, depending on availability. Once you book a discovery call, we’ll map your first shoot date and content plan right away.

That’s exactly what we help with. Every package includes a strategy session every month where we guide you through what to post, how often, and why — tailored to your goals and audience.

Absolutely. Our process is collaborative. You bring the vision, we bring the creative direction. We’ll make sure your content speaks your brand’s language.

Yes. Every package includes full social automation: caption writing, hashtag optimisation, and scheduling posts at peak times. No more guesswork. No more content chaos.

We offer two options:

Month-to-month: No lock-in, full flexibility.

12-month contract: Lock it in and save 15% — the pricing you see on this page reflects the 12-month discounted rate.

We shoot on-site at your location or can help source a location that best fits your content needs. *Client to cover applicable location fees.*

Each tier offers more content volume and shoot time. Choose based on how often you want to post, how many assets you need, and how visible you want to be.

Always. You’ll receive a full monthly calendar to approve, with space for feedback and tweaks before anything is scheduled or published.

Yes. Packages can be upgraded or adjusted as needed.

Upgrades and end-of-term switches incur no additional charge. Downgrades or cancellations take effect after one billing cycle, during which the final month remains billable.

Yes. Your content plan is tailored to where your audience lives. Whether it's Instagram, Facebook, LinkedIn, or elsewhere, we adapt your strategy to suit.

Definitely. If you’ve got existing content or create your own user generated content, we’ll help you make the most of it — combining your assets with ours to create a seamless, strategic calendar.

It works for both. Whether you’re targeting business/catering clients or direct consumers, we focus on trust-building content that fits your voice and audience.

Yes — all our packages include short-form video. We handle scripting, shooting, editing, and optimising for performance. Reels are one of the most powerful tools we build into your strategy.

With IRO, you don’t get a single pair of hands — you get a full creative team: strategy, production, copy, and scheduling in one seamless system.